Shipping policy
At Camolots, we want to ensure your shopping experience is as smooth and hassle-free as possible. Below, you'll find all the details about our shipping options, delivery times, and other important shipping information.
1. Shipping Methods & Costs
Standard Shipping
- Estimated Delivery Time: 7-15 Business Days
- Order Price: $0 - $59.99 USD
- Shipping Cost: $7.90 USD
Expedited Shipping
- Estimated Delivery Time: 3-7 Business Days
- All Orders: $15.90 USD
Free Shipping
- Estimated Delivery Time: 7-15 Business Days
- Order Price: $60 USD and above
- Shipping Cost: $0 USD
The total estimated delivery time is the sum of the processing time and shipping time:
- For Standard Delivery: 8-18 working days (1-3 days for processing + 7-15 days for shipping).
- For Expedited Delivery: 4-10 working days (1-3 days for processing + 3-7 days for shipping).
2. Order Processing Time
Orders are typically processed within 1-3 business days from the time you place your order. Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
Once your order has been processed, the delivery time will depend on the shipping method you choose:
- Standard Shipping: 7-15 business days
- Expedited Shipping: 3-7 business days
Please note that delivery times are estimates and may vary depending on factors such as weather conditions, shipping carrier delays, and holidays.
4. Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your order. You can also check your order status by logging into your account on our website.
5. International Shipping
We offer global shipping to a wide range of countries. No matter where you are, you can enjoy the benefits of our premium hair care products.
6. Shipping Restrictions
We offer global shipping to a wide range of countries. No matter where you are, you can enjoy the benefits of our premium hair care products.
7. Lost or Damaged Items
If your order is lost or damaged in transit, please contact us as soon as possible at [email protected] or call +1 646-287-1365. We will assist you in resolving the issue, either by sending a replacement or processing a refund.
8. Additional Shipping Information
- We are not responsible for any shipping delays caused by external factors, such as weather, natural disasters, or carrier issues.
- All shipping charges are non-refundable, except in the case of damaged or incorrect items.
9. Contact Us
If you have any questions regarding shipping or need assistance with your order, feel free to contact us:
- Email: [email protected]
- Phone: (325) 425-8472
- Address: 3145 S 20th St, Abilene, TX 79605,US
Thank you for choosing Camolots! We are committed to getting your products to you as quickly and efficiently as possible. If you have any questions or concerns, we’re here to help.